If your business requires ongoing I.T support, a Managed Services agreement can improve your I.T system’s reliability and productivity, and give you a more predictable monthly cost.
Our rates for Managed Services are very competitive when compared to other Managed Service Providers (MSPs) in the area. Please contact us if you would like a customised quote for Managed Services for your business, as we want to discuss and understand your requirements before we make a recommendation.
A Simple IT Managed Services agreement typically includes some or all of the following:
- General Support: Support for general I.T problems (such as virus infections, email problems, printer not working) and assistance (such as setting up a new email address) is covered under the agreement.
- Backups: Simple IT Managed Backup systems offer you peace of mind, knowing your data is protected to a professional standard.
- Monitoring: Our Monitoring Agent runs on your PCs and will alert us if your PC is overheating, running out of resources, or reporting a hard drive fault.
- Maintenance: Includes general maintenance tasks such as software updates, deleting temporary files.
The following is typically excluded:
- Hardware cost (such as new computers, printers, keyboards).
- Significant projects (such as cloud services migrations, new servers).